Account Manager Business Information H/F - Coface

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring - all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us.

Join our Happeners!

• To take care and develop existing BI customers to meet revenue target.
• Takes care of sanity check on BI contracts (usage/contracts/billing
• Develop interest and awareness on Coface BI offer to secure profitable business for Coface.
• Ensure proper training for BI users and look for development opportunities within existing accounts
• Ensure renewal of contracts and upsell, limit churn rate
• Provide Sales and Marketing Dpts with feedback from customers about BI products and solutions.
• To work closely Back Office to ensure contracts are in line with customer needs.
• Delivery of budgeted targets for Business Information by securizing and developing existing customers - Update and maintain the CRM system
• Manage relationships with customers and brokers
• Manage relationships with internal stakeholders
• Ensure full KYC when necessary

• Proven experience of working in a sales development role, ideally in the Business Information market at least 7 years
• Proven ability to work in a face paced global business
• Autonomous: able to self-motivate and focus on goals and activities while working on one's own
• Ability to work directly with customers and with brokers
• Sales negotiation and communication skills
• Able to build rapport and long term relationships with internal stakeholders and clients to build productive networks
• Prioritisation: determines the importance of each task and allocates time accordingly
• In depth familiarity and knowledge of various contract structures in order to provide a consultative solution
• Knowledge of current economic climate and how it affects the market
• Minimum Master degree
• Desirable: degree educated in Business and/or Finance related discipline
• Ability to interact with customers in both French and English

Reports to Head of Account Management France